Passage Retrieval
Also called Passage Search
Fetching the specific paragraphs that answer a question, not whole documents.
Think of it like
Highlighting the exact sentences in a report instead of handing someone the entire binder.
Example
Asked about a refund window, the system returns the one paragraph stating "30 days", not the full 40-page policy.
How it actually works
Whole documents are too big and too diluted to hand a model; passage retrieval works at the paragraph or chunk level so the relevant bit lands in context. Granularity is the whole game: too coarse and you waste context on filler, too fine and you sever the sentence that gives an answer its meaning. It is the retrieval half of most question-answering systems.
For product teams
Precise passages mean tighter, better-grounded answers and lower token cost than dumping full docs.
For engineers
Chunk-level dense/sparse retrieval; answer quality hinges on chunk granularity and boundary choices.
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